Help Center > About Us
Launched in 2012, Daraz is South Asia's online shopping and selling destination of choice – present in Bangladesh, Pakistan, Sri Lanka, Myanmar and Nepal. Supported by a wide range of tailored marketing, data, and service solutions, the pioneering ecommerce ecosystem in South Asia has 30,000 sellers and 500 brands, serving 5 million consumers. With 2 million products available, Daraz offers a diverse assortment of products in categories ranging from consumer electronics to household goods, beauty, fashion, sports equipment, and groceries. Focused on providing an excellent customer experience, it offers multiple payment methods including cash-on-delivery, comprehensive customer care and hassle-free returns. Daraz is owned by Alibaba Group Holding Limited.
100% Genuine Products
No fakes and no duplicates. We have made it to our mission to offer only 100% genuine products in the original packaging on Daraz. We work hard to provide you with the largest selection of authentic and brand new products at the highest quality.
Safe & Secure Payments
Whether you pay cash on delivery or conveniently with one of our pre-payment methods, credit / debit card / Easypay or JazzCash, your privacy is important to us and we keep your data secure. For further information please visit our Privacy Agreement Page.
Free & Easy Returns
Returns and replacements are easy and free of charge. For further information on the detailed terms, as well as on how to return your product please visit our Returns & Refunds Page.