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Medium Good Item
|Cities||Daraz First||Non Daraz First|
|All other cities||2-6||4-8|
|Return Reason||Eligible Products|
|Wrong item||All items|
|Changed Mind||Fashion, Mobile Phones, Electronics, Computing|
|Damaged item||Fashion, Mobile Phones, Electronics, Computing, Books, Bulky items|
**If your product arrives damaged or faulty, please do not accept it. If you did accept it, please get in contact with our customer service team on 16492**
Can I return this product?
You can return this product for a replacement or a refund, within 7 days after receiving your original order.
Only Custom or Made-to-order products; Imported On-order products and delivered out of Bangladesh products cannot be returned.
What are the required conditions?
The product must be returned unused, in original packaging and with all seals & tags intact.
The product must be returned in its original packaging. All accessories, tags and free gifts must also be returned.
How to return this product?
To return a product, simply follow the steps below:
You can also request a return by calling Customer Service at 16492
Step 1: Start the Easy & Fast Return
Step 2: Pack your product
Step 3: Return your product
We will send you a tracking number via SMS after the package has been picked up or dropped off. We will immediately initiate your replacement or refund when we have received your package and it has passed our Quality Evaluation. For expected timelines please visit Help