- 5 stars(2)
- 4 stars(3)
- 3 stars(0)
- 2 stars(0)
- 1 star(0)
|Cities||Daraz First||Non Daraz First|
|All other cities||2-6||4-8|
|Global Seller||All Cities||15-30|
|Return Reason||Eligible Products|
|Wrong item||All items|
|Changed Mind||Fashion, Mobile Phones, Electronics, Computing|
|Damaged item||Fashion, Mobile Phones, Electronics, Computing, Books, Bulky items|
7 Days Return & Refund
If your product is defective / damaged or if you receive an incorrect / incomplete product, then call our customer service 16492 to log a return request within 7 days of delivery.
This product is not eligible for a refund if the product is “no longer needed”. “No longer needed” means that you no longer have a use for the product / you have changed your mind about the purchase / the size of a fashion product does not fit / you do not like the product after opening the package.
Conditions for Returns
If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
To learn more about how to return your product click here.