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Daraz Fulfilment Policy

Daraz’ core strategy is to deliver a top customer experience and build a relationship of trust with both sellers and customers. This trust is maintained by consistent fulfilment of the commitments we make to the customers on Daraz in terms of product quality and delivery time.

Daraz’ operates two primary fulfilment models:
Drop-shipping: The Seller keeps inventory at his own warehouse, but actively manages his shop on Daraz. When an order is placed on, the seller drops it off at Daraz hub (or at one of our logistics providers). We will take it from here and ensure that the product reaches the customer on time or our rider goes to the sellers to pick up the product.

Consignment: In order to fullfill the orders more smoothly the Seller can choose our consignment process. In this process, the Seller’s products are kept at Daraz’ warehouse with ongoing inventory replenishment and optimisation, and allows fastest delivery within city as well as enhanced marketing exposure.