Non-Returnable Items

Please note that selected items sold on Daraz are not eligible for return. Below you find a consolidated list of all non-returnable items.

Category Non-Returnable Items
Fashion Custom made items, women's intimate apparel and men's innerwear cannot be returned
TVs, Audio & Cameras Movies and Music cannot be returned
Computing & Gaming All software products that are labeled as non-returnable on their product detail pages
Home & Living Custom made items cannot be returned
Beauty & Health All items in this category, except for hair removal and other electronical items
Masher Bazar All items in this category, except for clothing, hair removal and other electronical items
Grocer’s Shop All items in this category
Pet Supplies All items in this category

If you have have received a non-returnable item that is defective / damaged or incorrect / incomplete, please contact us within 7 days of delivery.