Phones, Tablets, Earphones & Headsets DarazMall items: 14 Days; Return and refund Non-DarazMall items: 7 Days; Return and refund Not eligible for return if the item is"No longer needed" If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For overseas products, please refer to the product page to check the applicable return reasons. For device-related issues after usage please contact the brand warranty provider directly (if applicable). for more information please click here. |
Mobile & Tablet Accessories DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. Not eligible for return if the item is"No longer needed If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For overseas products, please refer to the product page to check the applicable return reasons. For device-related issues after usage please contact the brand warranty provider directly (if applicable). for more information please click here. |
Clothing, Apparel, Bags, Shoes & Accessories DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. Eligible for return if the item is "No longer needed". If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For overseas products, please refer to the product page to check the applicable return reasons. |
Women's Intimate Apparel & Men's Innerwear DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. Not eligible for return if the item is "No longer needed". If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For overseas products, please refer to the product page to check the applicable return reasons. |
Eyewear, Jewellery & Watches DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. Not eligible for return if the item is "No longer needed" If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For overseas products, please refer to the product page to check the applicable return reasons. |
Shoecare DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. Not eligible for return if the item is "No longer needed". If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For overseas products, please refer to the product page to check the applicable return reasons. |
Beauty, Personal Care & Health Non-returnable |
Hair Removal & Electronic Accessories DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. Not eligible for return if the item is "No longer needed" If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For overseas products, please refer to the product page to check the applicable return reasons. For device-related issues after usage please contact the brand warranty provider directly (if applicable). for more information please click here. |
DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. Not eligible for return if the item is "No longer needed" If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For overseas products, please refer to the product page to check the applicable return reasons. For device-related issues after usage please contact the brand warranty provider directly (if applicable). for more information please click here. |
Laptops, Certified Refurbished Laptops, Components, Processors, Projectors, Storage, Printers, Scanners, Headsets, Headphones, Speakers, Consoles & PC / Video Games DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. Not eligible for return if the item is "No longer needed" If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For overseas products, please refer to the product page to check the applicable return reasons. For device-related issues after usage please contact the brand warranty provider directly (if applicable). for more information please click here. |
Other Peripherals & Accessories DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. Not eligible for return if the item is "No longer needed" If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For overseas products, please refer to the product page to check the applicable return reasons. For device-related issues after usage please contact the brand warranty provider directly (if applicable). for more information please click here. |
Software Non-returnable For software-related technical issues or installation issues in items belonging to the software category, please contact the brand directly. |
Televisions, Headphones, Speakers, Cameras, Lenses, Flashes, Filters & Musical Instruments DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. Not eligible for return if the item is "No longer needed" If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For overseas products, please refer to the product page to check the applicable return reasons. For device-related issues after usage please contact the brand warranty provider directly (if applicable). for more information please click here. |
Other Accessories DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. Not eligible for return if the item is "No longer needed" If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For overseas products, please refer to the product page to check the applicable return reasons. For device-related issues after usage please contact the brand warranty provider directly (if applicable). for more information please click here. |
Movies & Music Non-returnable |
Bedding & Bath DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. Eligible for return if the item is "No longer needed". If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For overseas products, please refer to the product page to check the applicable return reasons. |
Lawn & Garden, Home Improvements, Household & Home Storage Supplies & Home Décor DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. Not eligible for return if the item is "No longer needed" If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For overseas products, please refer to the product page to check the applicable return reasons. For device-related issues after usage please contact the brand warranty provider directly (if applicable). for more information please click here. |
Kitchen & Dining, Furniture & Lighting DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. Not eligible for return if the item is "No longer needed" If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For overseas products, please refer to the product page to check the applicable return reasons. For device-related issues after usage please contact the brand warranty provider directly (if applicable). for more information please click here. |
Clothing, Apparel & Shoes DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For overseas products, please refer to the product page to check the applicable return reasons. For device-related issues after usage please contact the brand warranty provider directly (if applicable). for more information please click here. |
Luggage & Suitcase DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. Eligible for return if the item is "No longer needed". Duffel Bags are not eligible for return if the item is "No longer needed". For overseas products, please refer to the product page to check the applicable return reasons. |
Outdoor Equipments,Team & Racket Sports DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. Not eligible for return if the item is "No longer needed" If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For overseas products, please refer to the product page to check the applicable return reasons. For device-related issues after usage please contact the brand warranty provider directly (if applicable). for more information please click here. |
Fitness & Other Sports Equipment DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. Not eligible for return if the item is "No longer needed" If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For overseas products, please refer to the product page to check the applicable return reasons. For device-related issues after usage please contact the brand warranty provider directly (if applicable). for more information please click here. |
Supplements Non-returnable |
Clothing, Apparel & Shoes DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For overseas products, please refer to the product page to check the applicable return reasons. For device-related issues after usage please contact the brand warranty provider directly (if applicable). for more information please click here. |
Toys & Games, Baby Care & Hygiene DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. Not eligible for return if the item is "No longer needed". Toy vehicles are not eligible for refund If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For overseas products, please refer to the product page to check the applicable return reasons. For device-related issues after usage please contact the brand warranty provider directly (if applicable). for more information please click here. |
Non-returnable |
Non-returnable |
Books & Stationery DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. Not eligible for return if the item is "No longer needed" If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For overseas products, please refer to the product page to check the applicable return reasons. For device-related issues after usage please contact the brand warranty provider directly (if applicable). for more information please click here. |
Pet Supplies Non-returnable |
Automotive & Motorcycles DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. Not eligible for return if the item is "No longer needed" For overseas products, please refer to the product page to check the applicable return reasons. |
Medical & Industrial Equipment DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. Not eligible for return if the item is"No longer needed" For overseas products, please refer to the product page to check the applicable return reasons. |
Lifestyle Products DarazMall items: 14 Days; Return and refund. Non-DarazMall items: 7 Days; Return and refund. Not eligible for return if the item is "No longer needed" If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. For overseas products, please refer to the product page to check the applicable return reasons. For device-related issues after usage please contact the brand warranty provider directly (if applicable). for more information please click here. |
Please note that certain items marked as non-returnable on product page are not eligible for return. For more information view the complete list of non-returnable items.
"Click Here" to view the policy for Overseas Products.
If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
Frequently Asked
Questions
Warranty
Policy
Brand Contact
List